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Tradelink Direct Limited, respect and wish to protect the privacy of the users of our services. This document sets out the details of our privacy & cookie policy in relation to information collected on this website.

Website Analytics

We use a web analytics tool to enhance content provided on site and to analyse site usage; how users arrive at our site, what they do on the site, what browser they are using and on what operating system etc. This tool is Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses 'cookies' and JavaScript code to help analyse user activity on websites. The information generated about your use of the website (including your IP address) will be transmitted to and stored on Google servers in the United States.

However, this analytics data, is not tied to personally identifiable information. Google will not associate your IP address with any other data previously held. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Read Google's Privacy Policy and Google's Terms of Service for detailed information.

You may refuse the use of cookies by selecting the appropriate settings on your browser, to find out how to do this go to http://www.aboutcookies.org

Cookies

Firstly, none of our cookies capture or use personal information. 

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance. 



We currently operate an ‘implied consent’ policy which means that by visiting this site, we assume you are happy with this usage. 
If you are not happy, then you should either not use this site in future, delete Tradelink Direct Limited having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

Tradelink Direct Limited is committed to protecting you and your personal information when you are using our services. Tradelink Direct Limited seeks to follow the industry's best practices concerning personal information handling. We want our services to safe and enjoyable environments for our users. This Privacy Policy is relevant to our use of any personal information you provide to us during your visit to our site.

The website contains hyperlinks to external resources, hosted and operated by third parties. These parties have their own privacy policies, including cookies, and we urge you to review them carefully. We do not accept any responsibility or liability for the handling of your personal information when visiting these external resources; your use of those third party resources and/or websites is your own responsibility.

Personal information collected

Whenever you register for our members-only services, for example using our forum or registering for our newsletter, we may ask personal information about you. This can consist of such information as your name, e-mail, website address, gender, etc. By entering the information in the fields requested you enable Tradelink Direct Limited to provide you with the services you select.

We record your IP address as part of the unconditional logging our web server software does whenever anybody accesses our site. The collected IP addresses remain on record for at least a year, but they will be not shared with third parties. Exception to this rule is sharing information with authorities in the case of a suspected or proven breach of our site or other proven misuse of our services.

We record your IP address, HTTP Referer information, username (if applicable), date & time as well as the selected item whenever you are downloading anything from our Downloads page. This information is strictly confidential and will not be shared with any third party unless a. we are requested to do so by law or b. it is deemed of absolute necessity in order to protect our business (e.g. as a proof of service consumption in the case of a PayPal dispute). We will not sell, lease or in any other way allow any third party to have access to the raw, redacted or aggregated forms of this information, as per the next section of this document.

This website is also using "cookies" to enhance user experience. Please read the relevant chapter to find out more about our use of cookies.

Use of collected information

Tradelink Direct Limited will NOT sell, rent or otherwise willingly transmit the recorded personal information to any third party. Your privacy is important to us and we will not even offer aggregate information resulting from personal information processing to any part outside Tradelink Direct Limited. We only use the recorded personal information for:

service administration purposes, e.g. sending you password reminders, registration confirmations, billing subscription services etc.;

to contact you regarding new content added on our website, e.g. new forum posts, if you have opted in for this sort of communication;

to personalise your experience, through the storage of your preferences in cookies and/or our site's database;

analyse the use of our website and improve its usability;

IP addresses may be used to identify the location of users, the number of visits from different cities / territories / countries or filter and block inappropriate use.

dispute chargeback requests

If Tradelink Direct Limited wishes to use the recorded personal information for other uses, it will notify you beforehand so that you have the chance to opt-out from these new uses.

When we contact you

We only contact you if you have explicitly opted-in for such communication through the use of our services. For example:

These forms of contact are conducted by automated software running on our server. You always have the chance to opt-out from such communication. Tradelink Direct Limited will never send unsolicited email messages ("spam") or allow third parties access to our users and contacts database.

We may also directly contact you - manually sending out emails, as opposed to automatic email sending outlined above - under special circumstances such as:

Suspecting that your account is compromised by an unauthorised third party

Before, during or after server-related incidents which may seriously hamper your ability to use our services

In case you have crossed the line of fair use of our services

If you have so asked us with an email, ticket, personal message, instant message, Twitter message or any other form of personal or electronic contact.

Contact for marketing purposes

We do not send unsolicited email messages for marketing purposes. Subscription to our newsletter follows the industry standard rules for opt-in newsletters. This means that you have to confirm your subscription, making sure that no third party can subscribe you against your will, and that you can opt-out of the newsletter at any time.

Information sharing with third parties

Information collected by Tradelink Direct Limited will not be shared with any third parties. Not in their raw form, not in a processed or aggregate form. We do not share personal information with third parties except as stated in the "Use of collected information" article above.

Important note: Please review the section on cookies, as we employ third-party service/content providers. These providers collect their own set of personal information, governed by their own privacy statements.

Exceptions to this rule will be clearly stated and will only be part of a special offer campaign. For instance, we may launch a campaign offering subscriptions to third party services for free or with a discount. If we are to collect and share your personal information you will be informed before opting in to that campaign.

Privacy policy for minors

If you are considered a minor in your jurisdiction (for example, people under 18 years of age in the Netherlands) you must get your parent's/guardian's permission before submitting any content or personal information to Tradelink Direct Limited. If you or your parent/guardian believes beyond doubt that such information have been submitted in violation of the above term, you may submit to us relevant proof so that we can remove the offending information from our website and records.

Duration of personal information retainment

Notwithstanding any aforementioned cases of explicit information removal, your personal information may be stored in our servers for an indefinite period of time, no less than the duration of your account's existence or 1 calendar year, whichever is more.

Use of cookies
What is a cookie?

A cookie is a brief amount of data, usually containing a unique identifier, sent to your browser software from a website and recorded on your computer's permanent storage. Each website may set one or several such cookies on your computer, but your browser will only allow a website to access the cookie(s) it has set and deny access to other websites' cookies.

Cookies record information about your preferences and allow us to customise your experience. They are also used for handling user authentication in the members-only areas of a website. Users have the option to be forewarned before accepting a cookie, review cookies already stored on their computer's permanent storage and even delete them if so required. These options are given to you by your web browser software. Each web browser handles these features in a different way, so you have to consult your web browser's help / user guide / manual to learn more about this.

How are cookies used on Tradelink Direct Limited?

Tradelink Direct Limited uses cookies to track your preferences regarding our site's features, including the ticket system and the "remember me" login feature. We also use cookies to authenticate you to members-only features. If you block Tradelink Direct Limited's cookies you may not be able to use our members-only features as a consequence. Moreover, in order to ensure your security, Tradelink Direct Limited pages perform so-called "token checks", making it impossible for automated software ("bots") to send unsolicited messages ("spam") to our services. In order to do so, we have to send your browser a cookie. If you opt out of this site's cookie, then our services shall not work properly. This is a technical limitation which can not be overcome.

Third-party cookies

Tradelink Direct Limited employs the services of third-party services and content provides. Most notably we use Google Analytics to track website usage. Each of these services sets its own cookies. Tradelink Direct Limited doesn't have direct access to those cookies and the use of those third-part cookies is governed solely by the respective service/content provider's Privacy Statement. For more information you may consult the following resources:

Google privacy centre. Information on use of cookies by Google AdSense and Google Analytics, as well as information from opting-out of the collection of such information.

Intellectual Property Rights

Copyright and other intellectual, industrial and/or proprietary rights the Tradelink Direct Limited Site and any of its services, software and content, and to any whole or partial copies that you make are owned by Tradelink Direct Limited or its licensors, unless otherwise specified. Tradelink Direct Limited permits you to use the Tradelink Direct Limited Site and any of its services, software and content only in accordance with these Terms and Conditions. All rights not specifically granted by Tradelink Direct Limited are reserved by Tradelink Direct Limited. Any redistribution or reproduction of part or all of the contents of this website in any form is prohibited other than the following:

You agree not to modify, adapt, translate, reverse engineer, decompile, disassemble, or otherwise attempt to reveal the inner workings or modify the functionality of the Tradelink Direct Limited Site and any of its services, software and content. We do not claim any ownership in the intellectual property rights of others. All product, brand, or company names not belonging to Tradelink Direct Limited are the intellectual property of their respective owners. Check the license of our extensions to read more information about the copyright of those extensions.

Updates to our Privacy Policy

We reserve the right to add, remove or modify any section, article or paragraph of our Privacy Policy without prior notice. All changes are effective immediately.

Contact information

If you have any question regarding our privacy policy you may contact us by one of the following means:
Sending an e-mail to info at this domain name.Filling in the contact form at the contact page of this site.

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